FREQUENTLY ASKED QUESTIONS
GENERAL FAQs

Q: How much does it cost to be a member on Velvet Deck?

Q: Who is eligible to register?

Q: What do I need to do to sign up for this site?

Q: Why do I need to provide my actual date of birth?

Q: I’m still having problems accessing the site after registering?

Q: What if I forgot my password?

Q: How do I unsubscribe or opt-out from the mailing list?

Q: Someone claiming to be from Velvet Deck just asked me for my password. What should I do?

Q: Can I let someone else play on my account?

Q: Can I have more than one account?

Q: What is a screen name?

Q: How do I get a screen name?

Q: Can I change my screen name?

Q: Can I play on Velvet Deck from my office?

Q: How do I cancel my membership?

Q: Velvet Deck Support hasn't responded. What should I do?

Q: I never get emails from you even though I opted in to receive them. What's going on?

Q: I have a suggestion/complaint/praise. Who do I talk to?

Q: What can I win on this site?

Q: I won! -- How do I claim my prize?

Q: Why do I need to give you documentation? I don’t do this on other gaming web sites.

Q: What do you do with this information, and how secure is it?

Q: What documents do you need?

Q: Where do I send my documents?

Q: What if my information doesn't match what you have on file?

Q: Do you withhold any amounts from my winnings?

Q: Why do I need to give you this information now when I haven't yet won over $600?

Q: When I win money in a slot machine in Las Vegas, they don't report it to the IRS unless it's over $1,200, why do you report winnings over $600?

Q: What are the chat rules of conduct?

TOKEN FAQs

Q: What is TOKENS?

Q: How do I get TOKENS?

Q: Why do I want TOKENS?

PICK’EM FAQs

Q: What is the objective when playing PICK’EM?

Q: How is my streak measured?

Q: Do I have to play every day?

Q: Can I make more than one pick at a time?

Q: What happens if I make a pick on a matchup that never happens?

Q: If my pick ends in a PUSH is my streak reset back to 0?

Q: What is TOKENS used for in PICK’EM?

Q: How do I get more TOKENS?

Q: Do I have to wager TOKENS when making a pick?

Q: How much TOKENS do I win if my pick is correct?

Q: Why do some of the matchups have the question part and some don't?

Q: How many matchups will be on the board each day?

Q: Will new matchups be added during the day?

Q: Can a matchup be pulled off the board after I've picked it?

Q: How are Soccer "total points" matchups scored?

Q: What if there is a tie for the Grand Prize at the end of the month?

Q: What are the prizes I could win?

VOTE’EM FAQs

Q: What is the objective when playing VOTE’EM?

Q: What is a TOKENS Call?

Q: I want to give a Player TOKENS?

Q: Can a Velvet Girl contestant win more than one time?




DISCLAIMER: None of the information published on this page, or anywhere else on the Velvet Deck web site or game client, is or should be construed to be, tax or legal advice. In addition, laws change, and while we will do our best to keep this page updated with the latest information, VELVET DECK EXPLICITLY DISCLAIMS ANY LIABILITY FOR THE CORRECTNESS OF THE INFORMATION CONTAINED HEREIN.

 

 
Bookmark and Share
 
 
 

Terms & Conditions   |   FAQ   |   About Us   |   Contact Us   |   Privacy Policy   |   Velvet Girl Contest   |   Velvet Girl Voting   |   Players Club   |   Advertise

How to Play   |   Prize List   |   Referrals   |   Press Room   |   Apparel
 
Copyright © VelvetDeck.com 2010. All Rights Reserved.
* No Purchase Necessary To Win. See Terms & Conditions for details.